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How to Not Spook Your Customers This BFCM


This Halloween, come and uncover the secrets to a seamless and successful Black Friday Cyber Monday (BFCM). Learn how to avoid the common pitfalls that can spook your customers and turn potential sales into haunting losses. Our panel of industry experts from Gorgias, Consio and TalentPop will guide you through strategies that ensure your BFCM is a treat, not a trick:

 


- Expert Insights: Hear from leaders in customer experience, eCommerce analytics, review management, and customer engagement.


- Actionable Strategies: Get practical tips on enhancing your customer journey and maximizing conversions.


- Interactive Q&A: Bring your questions to our live Q&A session and get answers directly from the experts.

Get inspired by our lineup of speakers—industry leaders who will share their stories, expertise,
and practical advice you can apply right away.

Michelle Smith

Director of Client Experience,
Talentpop

Philippe Roireau

Founder,
Consio

Sarah Kang

Sr. Technology Partner Manager,
Gorgias