Offset Reset

11AM

Pick up at Indigo Hotel (optional)

Pick up at Indigo Hotel (optional)

Firstname Lastname

Title of Company

11AM

Pick up at Indigo Hotel (optional)

Pick up at Indigo Hotel (optional)

11AM

Pick up at Indigo Hotel (optional)

Pick up at Indigo Hotel (optional)

The largest virtual Ecommerce event of the year is BACK in October

Get ready for DTCx10 Global, the ultimate virtual event where the world’s top eCommerce experts come together to share their latest insights! Over 40+ industry leaders will dive deep into the biggest trends shaping online retail, from AI-driven innovations to game-changing customer experience strategies—and everything in between.


Headline Speaker

Nick Shackelford
Managing Partner, Structured

Nick Shackelford has spent the last 10 years immersed in the performance marketing world. After working with legacy brands Pepsico and Apple, he quickly found his groove going direct to consumer with viral products like Fidget Spinners and Magnetic Eyelashes. Having worked with over 248 D2C brands specifically focused on paid media and creative across Facebook, Instagram, Snap, and Pinterest, Nick has gained an interesting perspective on how brands truly scale in modern times, with or without VC/PE backing.

“The best virtual summit ever attended”

- DTCx9 Global attendee

Join 40+ Ecommerce experts from North America, EMEA and APAC live
on October 1-2 for the most relevant insights on the industry trends.

Samantha Gagliardi

Senior CX Manager
Rhoback

Michael Bair

Founder
Bair Consulting

Zoe Kahn

Founder
Inevitable Agency

Ronak Shah

CEO & Co-Founder
Obvi

Eli Weiss

VP Retention Advocacy
Yotpo

Max Wallace

Customer Experience Director
Tommy John

Steve Chou

Founder

My Wife Quit Her Job

Chase Dimond

Co-Founder

Structured

Joe Asmar

CEO
Retailogists

Anthony Spallone

Co-Founder
Arctic Grey

Adrien Levinger

CEO & Founder
FAV Solution

Matilda Lee

Product Marketing Lead
Gorgias

Izzy Rosenzweig

Founder & CEO
Portless

Gina Ellison

Director of Partner Marketing & Events
ShipBob

Tess Awal

Sr. CX Associate
Dr. Squatch

Guillaume Deront

VP, General Manager (AUS & NZ)
ShipBob

Cate Marques

CXO
Terra Kaffe

Thomas Pedegaye

Founder & CEO
EmailClub

Kevin Miller

CEO, Co-Founder
GR0

Luke Atherton

Performance Marketing Director
Visualsoft

Mckenzie Bauer

Co-Founder
Thread Wallets

Philippe Roireau

Founder
Consio

Jennifer Villalba

Director of CX
32 Degrees

Evan Pavlidis

Enterprise Strategy Lead
Megantic

Hugh Russell-Parsons

Strategic Partner Manager APAC
Gorgias

Jeremy Fenderson

Senior Director of Strategy
adQuadrant

Andrew D’Souza

Founder
Boardy

Cal Wilson

Co-Founder and CEO
The Working Party

Greg Huepler

Sr. Marketer & Tech Enablement
Avenue Z

Karlie Vanderpluym

Solution Consultant

Convert Digital

Hayleigh Thompson

Senior Account Manager
Convert Digital

David Wagoner

Co-Founder
P3 Media

Rafaëlle Champagne

eCommerce Manager,

VRG GRL


Join 40+ Ecommerce experts from North America, EMEA and APAC live on October 1-2 for the most relevant insights on the industry trends.

TIME (EST)

Main Stage

Tech & Agency Talks

11.00 - 11.30AM

Nick Shackelford (Structured) : AI Powered Email Marketing at Scale is the Title

Matilda Lee (Gorgias) : Driving Revenue on Autopilot, Conversation as an Opportunity to Accelerate Growth

11.30 - 11.50AM

Eli Weiss (Yotpo) : Prepping CX Teams for BFCM Chaos (Without Burnout)

Gina Ellison (Shipbob) : Future Proof Fulfillment

11.50 - 12.10PM

Tess Awal (Dr. Squatch) : Prepping for BFCM with Dr. Squatch

Thomas Pedegaye (EmailClub) : CRM & Retention: Increase LTV through Well Optimized Automations and Segmented Campaigns

12.10 - 12.30PM

Ronak Shah (OBVI) : Upcoming BFCM and Beyond with OBVI

Luke Atheron (Visual Soft) : The No-Click Black Friday: Tactics to Win Discovery and Drive Conversions in the AI-First Retail Landscape

12.30 - 12.50PM

Cate Marques (Terra Kaffe) : Leveraging AI to Amplify VoC

Izzy Rosenzweig (Portless) : The Lead Time Advantage: Turning Logistics Into a Growth Strategy

12.50 - 1.10PM

Caela Castillo (Jaxxon) : Turning Exceptional Customer Experiences Into The Best Endorsements For Your Brand

David Wagoner (P3Media) : Top Tactics to Scale This BFCM 

1.10 - 1.30PM

Chase Dimond (Structured) : How AI is Revolutionizing eCommerce Marketing Automation

Zoe Kahn (Inevitable Agency) : The Top 3 Misconceptions About AI—and the Truth Behind Them

1.30 - 1.50PM

Jennifer Villalba (32 Degrees) : BFCM Doesn’t Have to Be Scary — If You Prep Right

Anthony Spallone (Artic Grey) : Agents for Shopify: Revenue Tools to Boost Efficiency & Sales (with Arctic Grey)

1.50 - 2.10PM

Mckenzie Bauer (Thread Wallets) : Taking Care of your Customers (or Potential Customers) 101

Joe Asmar (Retailogists) : From Cost Center to Profit Driver: Transforming Customer Care

2.10 - 2.30PM

Andrew D'Souza (Boardy) : AI-lien Invasion: From Abandoned Carts to Cosmic Conversions

Kevin Miller (GR0) : Become the Brand AI Loves to Recommend: Stand Out in the New Era of Searc

2.30 - 2.50PM


Jeremy Fenderson (Adquadrant) : How to Leverage Gen AI Creative for Record BFCM Scale

2.30 - 3.00PM

DTCx Trivia


2.50 - 3.10PM


Greg Huepler (AvenueZ) : From Small Bets to Big Rewards: 3 Growth Plays That Work Fast

3.10 - 3.30PM


Philippe Roireau (Consio) : 3 Steps to Adding 7% More Sales with Phone Next Month

3.30 - 3.50PM


Adrien Levinger (FAV Solution) : Unlocking Hidden BFCM Revenue: AI-Powered PDP and FAQ Fixes from First Party Data Mining

3.50 - 4.10PM


Steve Chou (My Wife Quit Her Job) : AI Rebuilt My Ecommerce Funnel: 4X More Sales + 22% Bigger Orders

Join 40+ Ecommerce experts from North America, EMEA and APAC live on October 1-2 for the most relevant insights on the industry trends.

TIME (EST) - Oct. 01

TIME (AEDT) - Oct. 02

APAC

9 PM (EST)

11.00 - 11.30 AM (AEDT)

Hugh Russell-Parsons (Gorgias) : Gorgias CX Tips for BFCM

9.30 PM (EST)

11.30 - 11.50 AM (AEDT)

Guillaume Deront (ShipBob) : Turning Global Logistics into Customer Loyalty​

9.50 PM (EST)

11.50 AM - 12.10 PM (AEDT)

Evan Pavlidis (Megantic) : Seize the Surge: Winning Organic Traffic This Black Friday

10.10 PM (EST)

12.10 - 12.30 PM (AEDT)

Karlie Vanderpluym & Hayleigh Thompson (Convert Digital): PDP Perfection: Converting Browsers into Buyers

10.30 PM (EST)

12.30 - 12.50 PM (AEDT)

Cal Wilson (The Working Party) & Rafaëlle Champagne (VRG GRL) : AI, Automation & Agility: Making BFCM Smarter in 2025

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